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List Segmentation — The Sum of Its Parts

by Cyndie Shaffstall Segmentation is the process of grouping names within your list into like interests, position in the buying cycle, demographics, or other criteria relevant to your business. Segmentation …

21 Ideas for Staying in Touch through Email Marketing [HINT: You’re probably only doing 3 of these]

by Cyndie Shaffstall Welcome incoming prospects Stay top of mind with subscribers and customers Recycle leads Recover lost opportunities Reengage subscribers

Celebrate Unsubscribes case study

by Cyndie Shaffstall A case study documenting Spider Trainers’ effort to remove inactive leads to improve deliverability and level campaign analytics. Introduction Beth Hayden, senior staff writer at CopyBlogger, wrote, …

The CRM Cycle

by Cyndie Shaffstall Fostering more-effective sales and marketing efforts with customer data collection, tracking, and updates Introduction Whether you’re B2C, B2B, or B2E, you likely have (or want) prospects that …

Riding coattails

Situated neatly between Black Friday and Cyber Monday is a lesser known, but growing, shopping holiday called Small Business Saturday (with the apropos tagline of Shop Small). Founded by AMEX …